Privacy Notice

Introduction

Vegabro is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose and safeguard your personal information in connection with Vegabro’s online gambling services and related activities. By using our site and services, you acknowledge and consent to the practices described herein.

The Information We Collect

We collect personal information in defined categories to provide and improve our services. The categories include:

• Identity data: your first name, last name, username, date of birth and gender (as applicable).
• Contact data: postal address, email address and telephone numbers.
• Financial data: payment methods, bank account details and card information used to deposit or withdraw funds.
• Transaction data: details of bets placed, payments, refunds, and winnings.
• Technical data: IP address, device identifiers, browser type and version, time zone and location, and other device information collected through services.
• Profile data: login credentials, preferences, loyalty or membership status, and any other information you provide in relation to your Vegabro account.
• Usage data: how you access and use our site and apps, including pages visited and features used.
• Marketing and communications data: your preferences for receiving marketing materials and your responses to our communications.

How We Collect Your Information

• Direct interactions: information you provide when you register, place bets, deposit funds, contact customer care, participate in promotions or surveys, or interact with us in other ways.
• Automated technologies: information collected through cookies, web beacons and similar technologies as you navigate the site or app, including device and usage data to improve functionality and security.
• Third parties or publicly available sources: information we receive from identity verification providers, payment processors, affiliates and other partners to support account setup, age checks, fraud prevention and compliance.

How We Use Your Personal Information

We will process personal information only where legally permitted and for purposes described below. The lawful bases include performance of a contract, legitimate interests, compliance with legal obligations, and, where required, consent for marketing communications.

• To register you as a customer, verify age, and ensure you are not gambling from a restricted jurisdiction.
• To process bets, enable gameplay, facilitate payments, pay winnings and collect amounts owed, and manage related financial transactions.
• To maintain and manage our relationship with you, including updates to terms and policies and responsive customer care.
• To administer promotions, prize draws, surveys and other interactive activities you participate in.
• To secure Vegabro’s platform and protect against fraud, misuse and threats to the integrity of our services.
• To deliver content and advertisements, measure advertising effectiveness, and tailor marketing in accordance with your preferences.
• To analyze data to improve our products, services, and user experience.
• To provide personalized recommendations and offers in line with your marketing preferences; you may opt out of such marketing communications at any time.

Marketing and Your Choices

We may contact you with information about promotions, new games, contests, and offers. You can opt out of direct marketing or adjust your preferences at any time. If you opt out, we will honor your choice within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar technologies to enable core functions, analyze site usage, remember your preferences, and support marketing activities. Session cookies are deleted when you close your browser; persistent cookies remain on your device until they expire or you delete them. You may configure your browser to block or warn about cookies, but disabling cookies may limit functionality.

Disclosure of Your Personal Information

We may share your personal information with:

• Service providers and contractors that perform IT and customer-support functions on our behalf.
• Fraud prevention and regulatory bodies as required by law or to protect our rights and the safety of our customers.
• Third parties assisting with marketing and promotions, only if you have consented or requested such services.
• Parties involved in business transfers, acquisitions or corporate restructurings, where your information may be transferred with the assets involved.
• Advisers, auditors, and other professional service providers bound by confidentiality obligations.

We require all third parties to protect your information and process it only for the purposes we specify and in accordance with our instructions.

International Transfers

In connection with providing Vegabro’s services, your personal information may be transferred to recipients in jurisdictions outside your country. When such transfers occur, we will ensure appropriate safeguards are in place, such as contractual protections or other legally recognized mechanisms, in accordance with applicable data protection laws.

Security of Your Information

We employ industry-standard security measures to protect your information. All transactions and activities within account access are protected by encryption, including the use of a 256‑bit SSL certificate. While we implement robust security measures, no transmission of data over the internet is guaranteed to be completely secure, and you transmit such information at your own risk.

Changes to This Privacy Notice

Vegabro may update this Privacy Notice from time to time. All changes will be effective immediately upon posting unless another effective date is stated. We encourage you to review this notice periodically to stay informed about how we protect your information.

Your Rights and Choices

You may exercise certain rights regarding your personal information, including access, correction and deletion requests, restrictions on processing, and objection to processing in limited circumstances. You may also withdraw consent for marketing communications at any time. To exercise your rights or raise concerns, contact Vegabro’s Information Officer using the contact details provided below. We will respond within a reasonable timeframe in accordance with applicable law.

How to Contact Us

The data controller for your information is Vegabro. If you have questions about this Privacy Notice or wish to exercise your rights, please contact Vegabro’s Information Officer at [email protected] or by mail to the Vegabro Privacy Office as published on our website or account communications.